Privacy Policy

Effective Date: 09 January 2025

At neun CIC, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us through our website, events, magazine, workshops, or any of our services.

1. Who We Are

neun CIC
Registered in England and Wales
Company Number: 16211930
Email: contact@neun-uk.org
Website: www.neun-uk.org

2. What Information We Collect

We may collect and process the following types of personal information:

Contact information: name, email address, postal address, phone number
Demographic information: age, gender, location (when voluntarily provided)
Usage data: IP address, browser type, pages visited, time spent on site
Communication data: when you contact us via email, forms, or social media
Event/workshop registration data: including attendance records and feedback
Newsletter subscriptions: email preferences and engagement history

3. How We Use Your Information

We use your information to:

Provide and improve our services and content
Send newsletters, updates, and relevant marketing (with your consent)
Organise and manage events, workshops, and community support
Respond to enquiries and feedback
Analyse website usage and improve user experience
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent – when you subscribe to our newsletter or register for events
Contractual necessity – when providing services you've requested
Legitimate interests – to manage and improve our services and engagement
Legal obligation – for compliance with laws and regulations

5. How We Store and Protect Your Information

Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, alteration, or loss. Access is restricted to trained personnel and third parties who are contractually bound to protect your data.

6. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

Trusted service providers (e.g. email platforms, website hosts, event tools)
Legal authorities when required by law
Partners or collaborators, only with your explicit consent

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Object to or restrict certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us.

8. Cookies

Our website uses cookies to enhance user experience and gather usage data. You can adjust your browser settings to disable cookies, although this may impact site functionality.

For more details, please contact us.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact

For any questions or concerns about this policy or how we use your data,

please contact: contact@neun-uk.org